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Where is my data?

Your pages are stored in Frankfurt (EU), read in the EU, and your notes never train AI models. How to export everything, delete your account and protect it.

Updated 2 November 2026 · Deutsch

Your notes belong to you. This is where they are, who can read them and how to take them with you or delete them.

Where your data is

  • Stored in Frankfurt (EU). The photos of your pages are kept in Frankfurt am Main.
  • Read in the EU. Reading your handwriting also happens in a data centre in the EU.
  • No training. Your notes are never used to train AI models.

Who sees your pages

Only you, as long as you share nothing. When you share, you decide for each notebook, project, page or sketch who may view, comment or edit. You can switch a public link off at any time.

In Axsuro Business, personal and work notes stay apart: your personal workspace stays private, and the company sees none of it.

Export everything

Under Settings → Data & privacy you download all your data as one file.

Delete your account

Also under Settings → Data & privacy you delete your account with all pages, photos and entries.

Protect your account

  • Switch on two-step sign-in under Settings → Security.
  • Under Devices you see every device you are signed in on and can sign single ones out.